Geoffrey Berger

Computer Networking Professional, Information Technology and Services

Hi, I'm Geoffrey Berger. Welcome to my profile!

Geoffrey Berger's Bio:

Geoffrey Berger's Experience:

• Customer Care Professional at Alpine Access

  November 2012 - January 2013

  -Responding to Billing Inquiries from Rogers wireless customers -Escalating as needed to ensure the customers problem is resolved in the first call -Processing orders for new activations -Driving sales through bridging on every call

• High Speed Internet Technical Support Consultant at Rogers Communications

  June 2011 - October 2012

  -Providing technical support for hi-speed internet customers -Ensuring this is provided in a professional and courteous manner -Taking appropriate action to resolve customer issues in a timely manner -Assisting our e-chat team when needed.

• Part Time Student Center Staff at Centennial College Student Association

  September 2008 - July 2011

  -Ensuring smooth operation of Bubble Tea bar under direction of the Food and Beverage Supervisor -Running the cash register -Assisting with keeping the entire student center clean when needed -Assisting in running events when scheduled

• Customer Success Specialist at WebsiteBox

  August 2013

Geoffrey Berger's Education:

• Centennial College

  2009 – 2011
  Diploma

• Centennial College

  2008 – 2010
  Certificate
  Concentration: Computer Repair and Maintainence